UpQuote — Red Brilliance LLC
Need help with UpQuote? Email [email protected]. Please include your device type, operating system version, UpQuote app version, and a short description of what happened.
Do not send passwords, full payment card numbers, or other sensitive account credentials. Red Brilliance will never ask for your Apple or Google password.
UpQuote refreshes purchases automatically. If a pack is missing, open UpQuote, go to Settings, and tap Restore Purchases. Make sure you are signed in to the same Apple or Google account that bought the pack. If a pack still does not appear, contact support with the platform, pack name, and approximate purchase date.
Refunds are handled by the store where the purchase was made. Use Apple's refund instructions for App Store purchases or Google Play refund instructions for Google Play purchases.
Cloud progress sync can be managed in UpQuote Settings. It uses Apple Game Center on iOS and Google Play Games Services on Android. If sync is not working, confirm that you are signed in to the platform account, keep cloud progress sync enabled, and tap Sync now.
UpQuote Settings includes an erase-data flow. It always erases local progress. If cloud progress sync is enabled and connected, it also erases synced UpQuote progress. If cloud sync is off, cloud data is not contacted. Erasing progress resets pack order, favorites, hints, tutorial completion, and board progress. It does not remove access to packs you own through your Apple or Google account.
Crash reporting helps diagnose app errors. It can be turned on or off in Settings. Diagnostic attachments are configured to mask text and images before they are sent.
UpQuote can generate images for saving or sharing through your device. Photo library access is used only when you choose to save an image. Sharing is handled by your device's share sheet and the app or service you choose.
Read the Privacy Policy and Terms of Service for more details about UpQuote.